Privacy policy

Last updated: June 30, 2025

MyBabySurah operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). MyBabySurah is a store powered by Shopify, which allows us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or when you communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms under which your information is collected, used and disclosed as described herein.

Personal information we collect or process

When we use the term "personal information", we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or rendered non-identifiable. We may collect or process the following categories of personal information, depending on how you interact with the Services and your place of residence:

  • Contact details including your name, address, billing address, shipping address, phone number and email address.
  • Financial information including credit card, debit card and bank account numbers, payment card information, transaction details and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including items you view, add to your cart, wishlist, purchase, return, exchange or cancel.
  • Your communications with us including information you include when contacting our customer service.
  • Device information including information about your device, browser or network connection, IP address and other unique identifiers.
  • Usage information including information about how and when you access or interact with the Services.

Sources of personal information

We may collect personal information from the following sources: directly from you, automatically via the Services, from our service providers, and from our partners or other third parties.

How we use your personal information

We may use your personal information to: provide and improve the Services, send marketing and promotional communications, ensure security and fraud prevention, communicate with you, and comply with legal obligations.

How we disclose personal information

We may disclose your personal information to: Shopify and third-party service providers, business and marketing partners, at your instruction or with your consent, our affiliates, and in the context of a business transaction or legal obligation.

Children's data

The Services are not intended for use by children and we do not knowingly collect personal information from minors. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request its deletion.

Security and retention

No security measure is perfect or infallible. The retention period of your personal information depends on various factors such as the need to manage your account, provide the Services, and comply with our legal obligations.

Your rights and choices

Depending on your place of residence, you may have the right to: access, erase, rectify, or port your personal information, and manage your communication preferences by unsubscribing from promotional emails at any time.

Complaints

If you wish to file a complaint regarding our handling of your personal information, please contact us using the details below.

International transfers

Your personal information may be transferred, stored and processed outside the country in which you reside, in compliance with recognized transfer mechanisms such as the European Commission's standard contractual clauses.

Changes to this Privacy Policy

We may update this Privacy Policy at any time. We will post the revised policy on this website and update the "Last updated" date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please email us at: contact@mybabysurah.com