Shipping policy
Shipping Policy
Delivery Areas
We ship worldwide, including to all European Union countries. Availability for your country will be indicated directly at checkout.
Estimated Delivery Times
Our orders are shipped from our international warehouse. Below are the average delivery times by region:
- Europe (France, Germany, Spain, Belgium, Netherlands): 4 to 7 business days
- Rest of Europe (Italy, Austria, Switzerland, Sweden, Denmark, Luxembourg, Finland, etc.): 6 to 10 business days
- United Kingdom: 4 to 7 business days
- North America (USA, Canada): 7 to 9 business days
- Middle East (UAE, Saudi Arabia, Oman, etc.): 7 to 10 business days
- Asia (Singapore, Malaysia, South Korea, Japan, Hong Kong): 3 to 6 business days
- Oceania (Australia, New Zealand): 6 to 9 business days
Once your order has been shipped, you will receive a tracking number to follow your parcel in real time.
These timeframes are provided as estimates and may vary depending on the destination country, peak periods, and any customs checks.
Tracking Number
Every order is shipped with a tracking number, sent by email as soon as your order is dispatched, so you can monitor your parcel at any time with complete peace of mind.
Shipping Costs
Shipping costs are automatically calculated at checkout based on the weight, volume and destination of your order. They are clearly displayed before payment.
Taxes and Customs Duties
All our orders already include VAT, as well as any applicable customs duties and import fees. You will have no additional charges to pay upon delivery, regardless of your destination country.
Delivery Address
Please carefully verify the accuracy of your delivery address when placing your order. Mybabysurah cannot be held responsible for a parcel delivered to an incorrect address provided by the customer.